External Support it Service Management Tender

Notice for External Support it Service Management in Switzerland. The reference ID of the tender is 121847792 and it is closing on 21 Aug 2025.

Tender Details

Country: Switzerland
Summary: External Support it Service Management
CHT Ref No: 121847792
Deadline: 21 Aug 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 425507-2025
Purchaser's Detail:
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Description:
Zurich Airport has been setting the OpenText Service Management solution since 2020 (formerly
Since 2022
the solution in the SaaS operating model is obtained directly from OpenText.
With the present tender we are looking for one external IT service providers who are about the
necessary personnel resources and subject -specific knowledge to the existing
To further develop the solution (customizing), the ITSM operation of Zurich AG Airport
to support incidents or changes and releases, as well as to methodical
To ensure support.
Expert ITSM-Consultant (central contact person) 80 %
External support IT service management
Product manager 60-80%
Doc Title: External support IT Service Management
Contract type: services
Documents:

Tender Notice

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External Support it Service Management - Switzerland Tender

The AIRPORT ZURICH AG - CENTRAL PURCHASE, a Government sector organization in Switzerland, has announced a new tender for External Support it Service Management. This tender is published on SwitzerlandTenders under CHT Ref No: 121847792 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-08-21.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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