Support Services Egov Applications and their Authentications Tender
Notice for Support Services Egov Applications and their Authentications (Segaa) in Switzerland. The reference ID of the tender is 138300496 and it is closing on 29 Apr 2026.
Tender Details
- Country: Switzerland
- Summary: Support Services Egov Applications and their Authentications (Segaa)
- CHT Ref No: 138300496
- Deadline: 29 Apr 2026
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 198322-2026
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- Description:
- The aim of the submission is to procure customizable support services for a large number of authorities with heterogeneous needs. The support services are intended to ensure that citizens and administrative employees are able to use eGov applications and in particular authentication (e.g. via AGOV) are consistently supported. Procurement model and scope The submission is designed as a framework contract tender with up to four tender recipients in order to meet the significant to be able to take into account the organizational and operational heterogeneity of the various areas of need. The specific services (e.g. language, media, use cases, etc.) and their scope for each point of need are based on the requirements Framework agreements concluded by the successful tenderers are determined in a needs-specific manner within the framework of mini-tender procedures. The service description used for the submission (Appendix 01) represents the maximum ("most complex") version of the possible services. The services are divided into three main areas: * ID 1: Onboarding: Conception and introduction of support services. * ID 2: Support services & reporting: Provision of 1st level support (by telephone, email and/or Ticketing system) in German, French, Italian and/or English as well as extensive monthly reporting and management of steering committees. * ID 3: 24/7 support: Provision of 1st level support according to ID 2 around...
- Documents:
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CLICK HERE TO LOGINSupport Services Egov Applications and their Authentications (Segaa) - Switzerland Tender
The EOPERATIONS SWITZERLAND AG, a Government sector organization in Switzerland, has announced a new tender for Support Services Egov Applications and their Authentications (Segaa). This tender is published on SwitzerlandTenders under CHT Ref No: 138300496 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-04-29.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
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